Do you have a computer EMERGENCY?
Tiny-Planet's On-site Emergency Response Team can get your PC or Mac up in running in no time!
Drop off your used toner and inkjet cartridges at our office for FREE recycling!
Frequently Asked Questions
Do you accept credit cards?
YES! We accept Visa, Mastercard, Discover and American Express.
What computers do you support?
Tiny Planet will support PC's running Windows 2000, XP, Vista and Windows 7. We will also support Linux systems on a case-by-case basis. We also support Macintosh computers. Please note that as of January 1st 2010 we will no longer support Windows 2000-based systems.
Do you support Macintosh computers?
Tiny Planet will support newer Macintosh computers running OS X. We do not support older Macs running anything previous to OS X.
Can you come to my house during the evening?
We typically only schedule house calls during regular business hours, between 10:00AM and 4PM, Monday through Friday. Unlike the cable company or other on-site services, we won't give you a "we'll be there some time between 9 and 1" blanket. We will schedule a firm time, and be there. If we get delayed, we will call you and offer a reschedule or a later time in the day.
Can you bill me?
Services are payable to the technician at the time of the visit. We do not offer billing service.
Do you install wired networks?
We can install wired networks, but they are evaluated on a case-by-case basis. All customers who qualify for wired network installation will be required to sign a waiver of liability for any damages that could occur to their property. No wired networks will be installed on rental property without the written consent of the property owner.
Does Tiny Planet still design web sites?
Through our partnership with Designed By Day, we can offer web site design services. They can be contacted directly by stopping by their web site at designedbyday.com or by calling them at (603) 552-5312. Please be sure to mention that you heard about them from Tiny Planet Computer!